Our suppliers are only as good as we let them be– By David W Johnson in the examination based on marks received. As per GDP growth, government measures the performance of their country. Athletes measure their performance based on their achievement in terms of medals won. Mothers test their culinary skills based on the appreciation they receive from their family members. Similarly, Organizations have KRA/KPI/Quality objectives to measure the performance
“It isn’t over unless it is over” — Yogi Berra Release of Product & Services (PDI) While purchasing vegetables and fruits from the grocery shop, we do a quick review of whether they are fresh and suitable to purchase. While purchasing medicine from a medical store, we always check whether it is within expiry life. Even while we write our comments on social media, we do a spell check
https://youtu.be/0WqI3D4fCb8 “What’s measured, improves” — Peter F. Drucker A student periodically reviews his/her course preparation and studies accordingly. An architect reviews the construction as per approved drawing. A long-distance runner reviews their target time and runs accordingly. Families review the income & expenses regularly and plan further expenses. Similarly, an organization also periodically reviews its performance against the set target. All management systems require a periodic review by the
“In God we trust, all others bring data.” — W Edwards Deming In present times, both male & female, analyse the deep pockets of each other before deciding to go ahead for relationship and marriage! During elections, psephology analyses the voting pattern to predict the performance of a political party. Google analyse the lifestyle and food pattern of the common man and offer suitable options accordingly, Advertisers analyse the TRP
“A bad system will beat a good person every time” – W.E. Deming Nobody wants to be controlled. Politicians do not like any control, once they win the election, a Smoker/Drinker does not want anyone to monitor or control their habit (even in Airplane!), the child does not their parents to monitor their eating and studying habits. But, can anyone survive without adequate control? Same is true for any organization, where