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We should work on the process, not on the outcome of our process: W Edward Deming     Introduction When a girl and boy meet for the first time, if they like each other, they prefer to spend more time to understand. Once they feel confident about their relationship, they can decide to live together and share their decision with their respective parents. If they too agree, they can go ahead with
When people are financially invested, they want their return; when people are emotionally invested, they want to contribute- Simon Sinek Introduction An idle mind is the devil’s workshop. Parents generally engage their children by offering an incentive for completing a particular activity like getting a certain percentage of marks or linking some reward with birthday. A mother expects acknowledgement for preparing the delicious food from their family. The sole objective
A leader is the one who knows the ways, goes the way and shows the way: John C. Maxwell Introduction There are 2 schools of thoughts. Some say, ‘the leaders are born and are not made.’ Many other (Vince Lombardi) says ‘Leaders are made, they are not born.’ But in both cases, the expectation of qualities from them remains the same. It also depends, how these leaders are using their
It takes months to get a customer and seconds to lose- Vince Lombard Introduction A customer is the most important visitor on our premises. He is not dependent on us. We are dependent on him. He is not an interruption on our work. He is the purpose of it. He is not an outsider on our business. He is part of it. We are not doing him a favour by
“Men of principle are always bold but those who are bold are not always men of principle”-Confucius Introduction Principles are very important in life to follow. They are timeless and do not change with time. Like the sun will always rise from the east only, the law of gravity will always work. In our professional life too, there are few principles, if we adhere too, we will always receive predictable