Author: Bhavya Mangla

Zero Defect Sampling Plan   A statistician can have his head in an oven and his feet in ice, and he will say that on the average he feels fine! Anonymous We always want the best in life and seek only the good things to happen to us. We never want any up-down in our…

Acceptance Criteria (Tolerances, Deviation) It is better to live your destiny imperfectly than to live an imitation of somebody’s else life with perfection: Bhagavad Gita When an organization calls a person for an interview, both parties have their own guidelines to work before going ahead. During marriage proposal, both boy and girl have their unique…

Control of Non-Conforming Products It’s amazing, how quickly people get used to bad quality: Brian Eno We do work with the best of our capability and commitment but sometimes, some error happens. Majority of them are identified and controlled before usage but there are few which passes to the end-user. If those defects are related…

Customer Communication The most important thing in communication is hearing which isn’t said: Peter F Drucker As per Indian mythology, saints had the power to communicate with God without speaking! In coming years, technology will help us to communicate with each other even without saying a word! But till such time, verbal/nonverbal and written communication…

Outsource Process MASTER your Strength, OUTSOURCE your weaknesses”– Ryan Kahn For marriages, many specialized activities like makeup, decoration, food catering, photography etc. are outsourced. In many houses, cleaning of floor and utensils is outsourced. The economic prosperity of many developing nations is dependent on the business process outsourcing (BPO) like IT from developed nations. Outsourcing…