Tag: customer
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What is Hoshin Kanri (Policy Deployment)
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“The essence of strategy is choosing what not to do.” — Michael E. Porter Introduction It has never been easier to start a business and reach a seven-digit revenue. However, in the history of mankind, it has never been harder to make people care about your products. There is severe competition in every market, and only…
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What is the key difference between Warranty and Recall?
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The difference between Want and Need is Self-Control: Unknown Introduction What is the difference between Married and Happily Married! Married means you are still struggling with your partner and have not yet accepted the fact that No two individuals are the same. Happily Married means you have understood each other’s strength & weakness and are…
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What is the key difference between Repair and Rework?
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It is not about being all the same. It’s about respecting differences: Unknown Introduction The interpretation of the words changes in the context of the situation where we are using it. The word ‘Sorry’ can be interpreted as ‘feeling sad’ or ‘feeling regret’ depending upon the situation where we are using it. Similarly, the word…