Tag: complaint

  • Problem Solving Technique: Step 2-Correction, Containment, Interim Action

    Problem Solving Technique: Step 2-Correction, Containment, Interim Action

    —

    by

    Bhavya Mangla

    “If you can’t fly then run, if you can’t run then walk, if you can’t walk then crawl, but whatever you do you have to keep moving forward.” – Martin Luther King Jr Introduction Imagine you are going in a cab. One of the back wheel Tyre gets punctured. It is already getting late for…

  • Problem Solving Technique: Step 1- Define the Problem

    Problem Solving Technique: Step 1- Define the Problem

    —

    by

    Bhavya Mangla

    “A problem well stated is a problem half solved.” – John Dewey Introduction During high school (10th class), the majority of the students are at a crossroads to decide, what subjects they should pick, which they are impassioned and can be their stepping stone for the future. In many schools, the students undergo a psychometric…

  • Problem Solving Techniques

    Problem Solving Techniques

    —

    by

    Bhavya Mangla

    “Maybe you are searching among the branches, for what only appears in the roots” ― Rumi Introduction The easiest way to understand root cause analysis is to think about common problems. If we’re sick and not going to work, we’ll go to a doctor and ask them to find the root cause of our sickness. If…