Tag: top management

  • Audit for Customer & Business Confidence, Not Compliance

    Audit for Customer & Business Confidence, Not Compliance

      “A good audit does not tell management that the system is compliant. It gives them confidence that the system will perform when it matters.” Introduction “Have you ever completed an audit with zero findings but still lost a customer?” A plant passed every internal audit for six months. Yet customer complaints increased 40%, inventory…