Tag: kpi
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KRA vs KPI: From Accountability to Performance
“The real question is not how many KPIs we have, but whether they measure what matters.” Introduction Consider a student preparing for a competitive medical examination. The objective is to qualify and secure a medical seat. The steps may include study hours, mock-test scores, syllabus completion, revision frequency and accuracy. These measures indicate progress,…
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What is the key difference between MTTR and MTBF?
People ask the difference between a leader and a boss. The leader leads, the boss drives: Theodore Roosevelt Introduction Many years back I was watching an advertisement for a Car. In that, on a lonely highway, a car was under breakdown and the car owner (thief!) was seeking help from the passerby. One passerby thought…